Americans are turning to their local convenience store for grocery staples amid the COVID-19 pandemic, show the findings of a national survey conducted by the National Association of Convenience Stores.
These retailers have responded by adding more cleaning/toiletry items (52 percent), emphasizing ready-to-heat meals (31 percent), and offering more multipack/bulk items (28 percent).
Convenience stores have dramatically scaled back self-serve foodservice and restaurant functions but are offering new programs to allow social distancing and to enhance convenience: 14 percent are offering some sort of curbside pickup program and 11 percent have added or increased delivery options; 66 percent have closed public seating and dining areas, 45 percent have removed customer access to self-serve foodservice like coffee, fountain drinks, bakery items and roller grill.
Related: Walgreens Expands Drive-Thru Pharmacy Offerings; Zeroing on Waste.
from Industry Operations https://ift.tt/2R5X5Hn
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