Eighty-two percent of Gen Z says that their first job was at a restaurant and 73 percent think the restaurant industry is a good place to get a first job, according to research from the National Restaurant Association Educational Foundation and the Center for Generational Kinetics. Over one-third of Gen Z aspires to become business owners, operators, or move into specialty areas, and over 40 percent believe mentors help them build skills and confidence.
Attracting and retaining members of Gen Z is critical to the success of the $800 billion restaurant and foodservice industry. What Gen Zs want in a job or career is strikingly different from previous generations, including millennials. They are more pragmatic, prefer face-to-face discussions, and seek financial security. On the job, Gen Zs thrive in workplaces with a positive culture, want diverse management, and crave flexibility.
Related: Gen Z May Boost Healthy Eating, International Cuisine; Gen Z Influences Family Grocery Purchases.
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