Starbucks plans to reopen 90 percent of its U.S. stores by early June, reports The Spoon. On its Q1 2020 earnings call, CEO Kevin Johnson said that Starbucks will open gradually, with modified service emphasizing pickup, delivery, and drive-thru. “We are well positioned to leverage our digital assets and new operating formats like contactless pickup and curbside to expand service to customers,” he said.
According to Starbucks COO Rosalind Brewer, only 30 stores will reopen their cafes, and there will be no seating in those locations. “We will amplify delivery, we will have the Mobile Order & Pay channels open and then the addition of a new concept, the Entryway Handoff,” she said. Starbucks will monitor what happens in these stores before making the move to reopen other locations. Full Story
Related: Starbucks Moves to Drive-Thru Only Model; Starbucks Institutes To-Go Model.
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