Companies like Instacart, DoorDash, and Postmates are taking extra measures to protect the health and safety of workers and consumers in the wake of the coronavirus outbreak, reports Supermarket News.
Last week, Instacart rolled out a “leave at my door delivery” feature to all users, which provides more flexibility to customers that may not be home at the time of delivery. The company said in a statement, "Over the last week, in particular, we observed a significant surge in consumer adoption and opt-in usage of the feature. Based on the increased demand for this new product feature, we’ve now made it available to all Instacart customers—bringing even more flexibility and optionality to their grocery delivery experience.”
Earlier this week, DoorDash said it is “testing enhanced features for contactless delivery to be rolled out shortly” and is reminding consumers in affected areas that the delivery instructions feature can allow for requests for food to be left at the door. “We will continue to closely monitor and take action in response to this developing situation,” the company said.
Postmates has also introduced a non-contact delivery option on its app. “We think that it is a way to make both customers and the fleet comfortable while making and receiving deliveries,” Postmates told Nation’s Restaurant News. Full Story
Related: Starbucks Takes Coronavirus Precautions; Grocery Delivery Increases in Urban Areas.
Photo: Instacart
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